Australian Power Steering

Tue, 6 Jan 2009


Name:
Email:
Business Name:
Phone:


1.	How many steering units do you install a month on average?
		1 - 5
		6 - 10
		11 - 15
		16 - 20
		20 +
		None

2.	What is most important when purchasing a steering replacement unit? (please choose all that apply)
		Quality
		Price
		Service
		Product availability
		Length of warranty period
		Technical assistance with purchase

3.	Have you recently purchased an APS branded re-manufactured unit?
		Yes
		No

4.	Quality of APS re-manufactured units?
		Excellent
		Average
		Poor

5.	Have you purchased other brands of steering replacement units?
		Yes
		No

6.	Was the decision to purchase another brand due to? (please choose all that apply)
		Cheaper price
		Better quality
		Lack of available stock
		Better service
		No or quicker refund of deposit
		Other

7.	Have you ever purchased a Blue Components new steering pump?
		Yes
		No

8.	Quality of Blue Component new unit?
		Excellent
		Average
		Poor

9.	Have you contacted the APS 1800 number for technical assistance or to lodge a warranty claim?
		Yes
		No

10.	Were you happy with the service or assistance given?
		Yes
		Average
		No

11.	Any additional comments or suggestions about APS products or services?

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